Employee Relations Officer | New Britain Palm Oil Limited (NBPOL)

Town: Lae, Morobe ProvinceContract Type: Full-time PermanentPosition: HR – Recruitment & Employee Relations

5 July

New Britain Palm Oil Limited (NBPOL) is the largest private-sector employer in Papua New Guinea and the Solomon Islands. We are a company built on our people — committed to attracting, developing, and retaining top talent across all levels, from field workers to executives.

NBPOL offers a career in one of the world’s most vibrant, diverse, and socially responsible industries. We are an equal opportunity employer that values integrity, respect, and fairness in the workplace.

About the Role

We are seeking a skilled and proactive Employee Relations Officer to join our Human Resources Department at the Ramu Agri Industries Office in Lae.

In this role, you will support the Employee Relations Executive by handling disciplinary matters, resolving employee disputes, and ensuring fair processes in line with company policy and PNG labour law.

Key Responsibilities

Assist in resolving workforce grievances and attending dispute resolution meetings
Investigate alleged policy breaches and recommend appropriate disciplinary action
Liaise with managers, investigators, and union representatives to ensure procedural fairness
Prepare formal documents such as termination letters, suspension notices, and resignation acknowledgments
Conduct employee inductions and policy awareness sessions
Manage employee exits, including property clearances and coordination with housing
Represent the company in engagements with the Union, Provincial Labour Office, and National Department of Labour
Promote and uphold the company’s Code of Conduct, Executive Staff Handbook, and General Policies

Job Requirements

Bachelor’s degree in Psychology, Human Resources, or a related field
Minimum of 3 years’ experience in a similar HR/ER role (preferably in a unionised environment)
Strong negotiation and interpersonal communication skills
Proven ability to analyse data and produce clear, actionable reports
Open-minded, team-oriented, and adaptable to diverse workplace settings